Microsoft Dynamics Live CRM will be available as a range of service offerings, with features and pricing designed to optimize value for different types of customers। The first two service offerings will be the following:
Microsoft Dynamics Live CRM Professional will offer full-suite CRM through Microsoft® Outlook® and browser clients, customizable workflow powered by Windows® Workflow Foundation, and rich configuration and extensibility capabilities। The price for Microsoft Dynamics Live CRM Professional will be $44 per user per month; however, during 2008 it will be offered to customers at a promotional price of $39 per user per month।
Microsoft Dynamics Live CRM Enterprise will offer all the capabilities of the Professional product as well as offline data synchronization. The price for Microsoft Dynamics Live CRM Enterprise will be $59 per user per month.